Comarch

User
Group

2-3 Oct 2017

Benefits

  • Free to attend for Comarch customers

  • Two days of insightful presentations and case studies, reflecting the industry trends and hands-on project experiences

  • Anticipated attendance of around 100 professionals representing the telecom, retail&FMCG travel, oil&gas, financial services and other industries from various countries around the world

  • Opportunity to network with other customer experience innovators

  • An exciting line-up of guest speakers

  • An opportunity to visit historic Cracow and participate in a sumptuous networking dinner

Agenda

DAY 1
2nd OCTOBER

12:00 - 12:30

REGISTRATION

12:30 - 13:30

WELCOME LUNCH

13:30 - 13:50

LOCATION BASED SERVICES AND „SMART PLACES” (CITIES, SHOPPING MALLS, AIRPORTS)
Piotr Kozłowski, Comarch

13:50 - 14:10

BI/BIG DATA
Michał Stadnicki, Comarch

14:10 - 14:30

SECURE CONVENIENCE BY DESIGN
Tomasz Marszał, Comarch

14:30 - 14:50

CUSTOMER EXPERIENCE (CEM, OMNICHANNEL, LOYALTY MANAGEMENT)
Wojciech Dziunikowski, Comarch

14:50 - 15:20

COFFEE BREAK & NETWORKING

15:20 - 15:40

IOT AND SMART SERVICES
Grzegorz Wąchocki, Comarch

15:40 - 16:00

MACHINE LEARNING
Juan Pablo Yarur, Comarch

16:00 -16:20

UX
Dariusz Trocyszyn, Comarch

16:20-16:40

E-HEALTH
Bartosz Pampuch, Comarch

16:40 - 17:00

PULSE OF THE CITY (SMART SOLUTIONS: PARKING, LIGHTING, AND MONITORING)
Wojciech Dec, Comarch

evening

DINNER IN WIERZYNEK

DAY 2
3rd OCTOBER

10:00-10:30

COFFEE & NETWORKING

TELECOMS USER GROUP
LOYALTY USER GROUP
FINANCE USER GROUP

10:30-10:45

WELCOME SPEECH. INTRODUCTION

INNOVATION – FUTURE – CHALLENGES. WHAT’S GOING ON AROUND CLM & IoT
Bartosz Demczuk, Comarch

WELCOME SPEECH. INTRODUCTION

10:45 - 11:10

IS THE DIGITAL FUTURE OF TELCO SYSTEMS IN THE CLOUD?
Dominik Pacewicz, Comarch

CASE STUDY
WHAT’S ON – THE NEW FEATURES IN CLM – BEST TIME TO VALUE PROMOTIONS

TBC

ING CASE STUDY
Valentin Campean,
ING Bank Romania

11:10 - 11:35

MULTIDOMAIN TRANSPORT NETWORK AUTOMATION BASED ON SDN/PCE CONCEPT
Maciej Piechociński, Comarch

CASE STUDY PRESENTATION
TBC

PRESENTATION 2
TBC

11:35 - 12:00

MONETIZE M2M WITH ANALYTICS
Wojciech Martyniak, Comarch

WHAT’S ON – THE NEW FEATURES IN BI – ALL THE DIFFICULT QUESTIONS
Michał Stadnicki, Comarch

PRESENTATION 3
TBC

12:00 - 12:20

COFFEE BREAK & NETWORKING

12:20 - 12:40

CASE STUDY: MOBILE IS SILVER, BUT CONTENT IS GOLD – HOW TV BROADCASTER IS SELLING CONTENT OVER MOBILE AND IPTV, FIRMLY SUPPORTED BY COMARCH SOFTWARE
Igor Wadowski, Comarch

WHAT’S ON – THE NEW FEATURES IN GAMIFICATION – EMPLOYEE ENGAGEMENT
TBC

PRESENTATION 4
TBC

12:40 - 13:00

CASE STUDY: HOW COMARCH HELPS HRVATSKI TELEKOM TO SHORTEN TIME-TO-MARKET FOR CONVERGENT SERVICES
Paweł Mazgaj, Comarch

WHAT’S ON – PRECISION MARKETING – SOLOMO & LOYALTY 4.0
Piotr Kozłowski, Comarch

PRESENTATION 5
TBC

13:00-13:20

CASE STUDY: HOW TO MONETIZE YOUR INVESTMENT IN THE DATA LAKE
Krzysztof Bronarski, Comarch

AROUND THE GLOBE IN 20 MINUTES. BEST CASE STUDIES & STORIES FROM THE AROUND THE GLOBE
Łukasz Słoniewski, Joanna Gawęda, Bartosz Demczuk, Sidney Dunn, Comarch

PRESENTATION 5
TBC

13:20 - 13:30

CLOSING SPEECH

CLOSING SPEECH

CLOSING SPEECH

13:30 - 14:30

LUNCH & NETWORKING

SPEAKERS

Venue

Comarch
Conference
Center
In Krakow

prof. Michała Życzkowskiego 23

31-864 Kraków


Qubus
Hotel

Nadwiślańska 6

30-527 Kraków


Watch the video from Comarch User Group 2016

CONTACT & USEFUL INFORMATION

ADDITIONAL INFORMATION
LANGUAGE

The conference will be held in English

RECOMMENDED HOTEL

We have a poll of pre-booked rooms at The Qubus Hotel in Kraków.
For more information please contact us directly.